Privacy Policy

WHO ARE WE

Online Veterinary Solutions is a trading name of GemSite Solutions Limited.

GemSite Solutions Limited (“We”) is a company registered in England and Wales and is fully committed to protecting and respecting your privacy.

Registered office:

18 Minster Way,
Bath,
BA2 6RH
United Kingdom

Company No. 04497859
VAT No. 800525670
Data Protection Number. ZA295281

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

The data controller for GemSite Solutions Limited is Patrick Swann who can be contacted at the above registered address.

THE DATA WE COLLECT AND WHY WE NEED IT

We only collect data for the purposes of providing you with the services you have requested and in order to meet our responsibilities under our contract with you. The vast majority of the data stored is information about your business including the business name, address, telephone numbers, fax numbers and email address. You may also have chosen to give us the contact name of someone in your business that we should deal with on a regular basis with regard to your account.

The legal ground for the processing of this data is our legitimate interest in providing our clients with quality service.

WHO ELSE HAS ACCESS TO YOUR DATA

We do not and will never share your data with other companies for marketing purposes without your prior consent.

We may disclose your data as permitted or required by law. For example, if asked by the police or HMRC, we may share your personal data for the purposes of prevention or detection of crime. Information is not shared with them outside of this purpose.

In the event that our business is transferred, sold or integrated with another business, your details may be disclosed to our advisers or any prospective purchaser’s advisers and may be passed on to the new owners of the business.

HOW LONG DO WE KEEP YOUR DATA

We retain your data as long as you are a customer of GemSite Solutions Limited. We commit to delete your data within one month of you ceasing to be a customer.

YOUR RIGHTS

You have the right see the information we process on you, and have it amended or deleted. You can contact our data controller Patrick Swann by emailing [email protected]. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you feel that we have breached your rights.