Central Equine Vets often receive wonderful letters, cards and e-mails from our clients which we would like to share:
"Amazing vets. Can I thank for all the work they do and help to understand everything" Louise Bull
"I have been so incredibly pleased with the professionalism and knowledge that Malcolm has shown with every visit he's made to my horse. Even when Cruz has been super stressed and making his job a lot more difficult he dealt with it in a calm way. I appreciate that Malcolm always breaks down exactly what it is that he thinks is going on, what he's doing and the after care to be provided - it leaves me feeling like my horse has had the best possible care and treatment!" Carrie Scrovronski
"I would like to thank everyone at Central Equine Vets for the superb service they have give me, especially on Friday when my daughter and I had to make the most difficult decision ever. Many thanks Sam you were a star so professional but so caring and taking us through every step. You made saying goodbye to our beloved polka easier and she was given a dignified ending. Thank you Central Equine Vets you are so caring and give a 1st class service." Jackie Forsyth
"An amazing practice, never been disappointed with anything and when phoning up to make appointments great customer service. When having my horse vaccinated, Matt was very understanding of her past and listened to what I had to say. Great vet!!" Claire Salmond
"Fantastic vets. Treated my horse (jimmee) tonight and Matt was superb in difficult situation as jimmee has shivers and badly cut hind leg made it difficult but he managed with great care and attention to get stitches in. Fab job 5 stars" Duncan Owen
"Had my first visit from Matt today for my 3 horses. He was great. Nothing was any trouble.. Great with the horses and happy to explain anything I asked. When phoning for an appointment Jenna who answered my call was really helpful and friendly..I highly recommend them." Karen Scott
"Just wanted to send a message to say Gemma is a credit to the practice. As first line of contact she is always so helpful and cheery. Good job Gemma!" Nichola Nimmo
"Just moved to Central and my first call was handled with 5* customer service, my first call out was fantastic vet called me to check my poor horse was comfortable over night and when they come out the service was great. Finally a vet team that care about the animals they treat. Im over the moon with them ." Kimberly Bishop
"Matt came out to my daughter's pony, to do her teeth. He was so lovely with her. Also allowed my daughter to have a experience, of feeling her teeth. Matt was reassuring, and supportive. Also the fact, he took the time to help advise on her future care. Pony, was treated kindly, and gently. Thank you Matt. Will recommend the practice, to all my friends" Paula Fielmar
"Would like to thank the team at Central for looking after my boy Gunner after his tooth extraction. First class service with a smile. Would highly recommend to anyone." Jane Grieve
"Met Holly tonight for the first time..what a lovely lady..my pony wasnt even aware that she had given him his flu jab." Karen Zelent
"Central equine vets your are truly amazing vets. Massive thank you to Malcolm and Matt who came out to see my horse when he had colic. The guys are great. My horse received the care he needed straight away. Matt explained everything and made sure I understood what had happened. Guys you deserve more than 5 stars if I could give you more I would a massive thank you to you both again." Loraine Maivor
"Been with these vets for few years now and they are great. Been brill with my arthritic mare. Wouldn’t use anyone else for any of my horses" Gail McEwan
"Best vets I've ever used & they r the 4th practice, all 3 vets r fantastic!!! ??
Very personal service from both vets & office Staff too. Vets & reception always happy to offer advice no matter how trivial" Michelle Matthew
"Amazing practice. Big thank you to Matt for helping with my special horse, Libby. Would 100% recommend." Fiona Anderson
"Matt and Malcolm are always very helpful. They explain everything well and have are kind and patient with our pony. The support staff have always been really nice too and have gone out of their way to help us. A very high level of service from extremely skilled staff." Emma Richmond
"Excellent service I have received even when I had the misfortune of having to get my special boy PTS. Very dignified and professional thank you Malcolm." Vanessa Wilson
"Responded to an emergency on my yard last week very quickly, I was very impressed with the service! Highly recommend." Louise Tait
"Excellent vets. Always on hand and give practical advice that doesn't land you with a huge bill." Karina Salvin
"Can't thank Malcolm and Matt and all the team for the wonderful work yesterday, wouldn't look elsewhere for help and advice, totally dedicated to equines. All doing great and no worries for me." Liza Paterson
"Malcolm is so helpful and deals with horses in a really nice manner. Well priced too." Emily Silver
"Always a first class service from 2 excellent vets would reccommed all horse owners in central scotland to use Matt and Malcolm" Norrie Taylor
"Always there for advice, even for the daft questions - wouldn't use anyone else" Pamela Watt
Equi-Ads April 2016 issue:
